Frequently Asked Questions
Everything you need to know before creating your first card.
nCard is a platform for permanently storing digital cards — public, private, or encrypted messages.
There are five types: Standard (public), Colored (public with color), Private (visible only to you), Timed (visible after a specific date), and Encrypted (protected with AES256 encryption).
Every new user automatically receives 10 free credits upon registration.
All cards are securely stored on servers located in Europe, fully compliant with EU data protection laws.
Yes. We use AES256 encryption. Not even we can access the content — only you can unlock it with your PIN.
Yes. Cards can be permanently deleted, but once deleted, they cannot be recovered.
Deleting your account permanently removes all data, cards, and credits. This action is irreversible.
No. Once a card is created and credits are used, they are non-refundable — even if the message contains a mistake.
Timed cards stay locked until the date you set. After that, the content becomes publicly visible.
Yes. All payments are securely processed via Stripe using encrypted connections. We do not store your credit card information.
Unfortunately, if you forget the PIN, there is no way to recover the content. We cannot unlock encrypted cards, even from our side.